Symptom Troubleshooting

Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first Battery Test.
- With good reception, the icon is normally green.
- Make sure the GPS antenna is plugged in.
- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
- Make sure the vehicle is parked outside, away from buildings.
- Refer to GPS Information for real-time satellite reception display.
- Check for and resolve all CAN DTCs before troubleshooting the navigation system.

1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?

YES -

Remove tint or the accessories, and recheck.�

NO -

Go to step 2.

2. Turn the ignition switch to ON (II).

3. Go into the Self-Diagnosis Mode, and use the System Links diagnostic Navigation System Diagnostic Mode to check the GPS antenna.

Is the GPS Ant icon red?

YES -

Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna Service and Repair.�

NO -

Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna, and recheck Service and Repair.

- If the symptom/indication is goes away, replace the GPS antenna Service and Repair.�
- If the symptom is still present, substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication is goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�