B2311
WINDSHIELD / WINDOWGLASS: POWER WINDOW CONTROL SYSTEM: B2311: Power Window Motor Malfunction
B2311 - Power Window Motor Malfunction
DESCRIPTION
The power window regulator motor assembly is driven by operating the power window switch. The power window regulator motor assembly consists of the motor, regulator and ECU.
This DTC is output when the power window regulator motor has a malfunction, or the ECU built into the power window regulator motor determines that the fully closed window position has deviated approximately 20 mm (0.79 in.) or more from the normal position.
HINT
This DTC may occur for all the windows.
NOTICE:
* When the power window regulator motor is reinstalled or replaced, the power window control system must be initialized.
* After a door glass or a door glass run has been replaced, the jam protection function may operate unexpectedly when the AUTO UP function is used. In such cases, the AUTO UP function can be resumed by repeating the following operation at least 5 times:
(1) Close the power window by fully pulling up the power window switch and holding it in the AUTO UP position.
(2) Open the power window by fully pushing down the switch.
Front power window regulator motor LH:
Front power window regulator motor RH:
Rear power window regulator motor LH:
Rear power window regulator motor RH:
INSPECTION PROCEDURE
PROCEDURE
1. PERFORM ACTIVE TEST USING TECHSTREAM (POWER WINDOW)
(a) Select the Active Test, use the Techstream to generate a control command, and then check that the power window regulator motor UP/DOWN.
CAUTION:
Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function does not operate.
D-Door Motor:
P-Door Motor:
RL-Door Motor:
RR-Door Motor:
OK:
Power window operates normally.
Result:
E -- REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Removal
D -- REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Removal
C -- REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Removal
B -- REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Removal
A -- Continue to next step.
2. PERFORM INITIALIZATION
(a) Initialize the power window regulator motor Initialization.
(b) Check that the power window operates normally by opening and closing the window.
OK:
Power window operates normally.
Result:
E -- REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Removal
D -- REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Removal
C -- REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Removal
B -- REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Removal
A -- Continue to next step.
3. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY
(a) Check that the power window components are installed correctly.
OK:
Power window components are installed correctly.
HINT
When the power window components are installed correctly, the problem has been caused by battery disconnection while the engine switch is on (IG) or the motor being overheated.
NG -- INSTALL PARTS CORRECTLY
OK -- END