The Other Caller s Voice Cannot be Heard, is too Quiet, or Distorted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (w/ USB Audio System): The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
- The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the voice on the other side can be heard using cellular phone.

OK:

The voice can be heard.

NG -- CELLULAR PHONE IS FAULTY
OK -- Continue to next step.

2. CHECK NAVIGATION SYSTEM

(a) Check that navigation sound can be heard from the front speaker.

OK:

The voice guidance can be heard.

NG -- GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table
OK -- Continue to next step.

3. CHECK SETTINGS

(a) Check if the volume level is low on the "Call" screen.





OK:

The level is not low.

NG -- TURN VOLUME UP
OK -- Continue to next step.

4. CHECK SETTINGS (OPERATION CHECK)

(a) Enter the "Hands-free Volume Setting" (Check Hands-free Volume Setting) Operation Check.





(b) Check if the Receive Voice Level is set to "0".

HINT
The Receive Voice Level can be set to 11 different levels, -5 to +5, each with a 3 dB difference.

(c) Check if the Receive Voice Level is set to the minimum or maximum level.

HINT
When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK:

The Receive Voice Level is set to "0".

NG -- SET RECEIVE VOICE LEVEL TO "0"

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table