The Other Caller's Voice Cannot be Heard, Is Too Quiet, or Distorted

NAVIGATION SYSTEM: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE
(a) Check if the voice on the other side can be heard using a cellular phone.
OK:
Voice can be heard.
NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.
2. CHECK NAVIGATION SYSTEM
(a) Check that navigation sound can be heard from the driver side speaker.
OK:
Audio sound can be heard.
NG -- GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE
OK -- Continue to next step.
3. CHECK SETTINGS





(a) Check if the volume level is set to low on the CALL screen.
OK:
The level is not set low.
NG -- SET VOLUME TO HIGH
OK -- Continue to next step.
4. CHECK SETTINGS





(a) Enter the "Handsfree Voice Quality Set" mode (Bluetooth TEL Check Mode).
(b) Check if the Receive Voice Level is set to "0".

HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

(c) Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK:
The Receive Voice Level is set to "0".
NG -- SET RECEIVE VOICE LEVEL TO "0"
OK -- PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE