Voice Activation System - Voice Recognition Inoperative
SI B65 13 11Audio, Navigation, Monitors, Alarms, SRS
September 2011
Technical Service
SUBJECT
Missing Option For "Voice Input System/Voice Control"
MODEL
E70 (X5)
Vehicles produced from 03/28/11 to 08/21/11 with option 609
(Professional Navigation System, CIC)
Note:
The vehicles affected will not appear on DCS Vehicle History Inquiry Reports.
SITUATION
Voice Recognition is inoperative and option 620 (Voice Input System/Voice Control) is not in the vehicle order.
CORRECTION
Retrofit the missing option 620 for the "Voice Input System/Voice Control" with ISTA/P 2.42.2 or higher.
Note:
Before performing the retrofit, an enabling code (Retrofit Enabling Code for CIC Voice Input System) must be ordered (VIN-specific) through the Parts department at the center.
PROCEDURE
After ordering and downloading the retrofit enabling code for the CIC Voice Input System, start an ISTA/P session to retrofit the Voice Input System option.
Refer to the attachment, B651311_RetrofitVoiceControl.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
When the ISTA system message displays:
Battery voltage only "XX.XX" V. Please connect charger.
Please note the displayed battery voltage reading in the repair order comments section.
For more information on available enabling codes and on how to download and install enabling codes, please refer to SI B09 04 09 and SI B09 05 09 (including the attachments).
Any documentation about ISTA/P and enabling codes can be found on the BMW CenterNet under Menu - BMW - Aftersales Portal - Workshop Technology - Vehicle Programming.
PARTS INFORMATION
WARRANTY INFORMATION
ATTACHMENT
B651311_Retrofit_Voice_Control