Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

Link: lemon-manuals.la or lemon-manuals.org.ua

(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)

Or, hide this message: temporarily or permanently

Warranty Claims Processing Procedure

E. Warranty Claims Processing Procedure





Upon completion of the repair, a warranty claim is to be submitted to the marketing division.

Note:
Applicable miscellaneous items, such as engine oil and engine coolant, should be added to the above Part Allowance amount and included in the Net Amount (DMN) column of the claim.

Your cooperation is greatly appreciated. Prompt return of your concerned unit will increase the effectiveness of this program. If you have any questions concerning the exchange program administrative procedures, please contact Technical Assistance.