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Campaign - Incorrect Security Lug Nut Key: Overview

NUMBER: 95-C-42

SECTION: 3E

DATE: August, 1995

SUBJECT:
PRODUCT CAMPAIGN 95-C-42 - INCORRECT SECURITY LUG NUT KEY

MODEL AND YEAR:
1995 CHEVROLET CAMARO WITH OPTIONAL ALUMINUM WHEEL (RPO N96)

TO: All Chevrolet/Geo Dealers

General Motors has decided that CERTAIN 1995 Chevrolet Camaro model vehicles equipped with optional aluminum wheels (RPO N96) have an incorrect locking wheel lug nut key. If a wheel had to be removed from one of these vehicles, the lug nut key supplied for the locking wheel lug nut may not fit the nut and the wheel could not be removed.

To correct this condition, the correct locking wheel lug nut key socket will be sent to all owners of record. To reduce owner inconvenience, owners will be provided instructions to allow them to correct this condition themselves.

VEHICLES INVOLVED




Involved are certain 1995 Chevrolet Camaro vehicles built within the VIN breakpoints as shown.

NOT ALL VEHICLES WITH ALUMINUM WHEELS WITHIN THIS RANGE ARE AFFECTED

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

PARTS INFORMATION

A new locking wheel lug nut key required for each vehicle involved will be mailed to owners of record and involved dealers by Chevrolet Motor Division on a no charge basis.

If additional locking wheel lug nut keys are required, they may be obtained by providing the involved vehicles VIN when contacting the Dealer Assistance Center (DAC)@ 1-800-CHEV-454

PART NUMBER DESCRIPTION QUANTITY/VEHICLE
10223034 Key, Locking Wheel Lug Nut 1

DO NOT ORDER THIS PART FROM GMSPO.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin). Owner Notification will also contain a new locking wheel lug nut key.

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin along with the NEW locking wheel lug nut key. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

SERVICE PROCEDURE

1. Replace locking wheel lug nut key (usually found in glove box or console) with the new key.

2. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL




Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. When using the new campaign identification label, be sure to install the clear protective covering. Additional "Campaign Identification Labels" can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday through Friday 8:00 am. to 4:30 PM. EST). Ask for Item Number S-1015 when ordering.

Apply "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION




Submit a Product Campaign Claim with the information as indicated.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.










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