Pre-Alignment Road Test With Customer

Road test the vehicle with the customer. The road test may help identify the following problems:
- Worn control arm bushings
- Worn strut dampeners
- Weak strut dampeners
- Loose rack and pinion mounts
- Loose wheel bearings
- Loose tires

Bring obvious conditions to the customer's attention before you begin an alignment. A waddle feeling in the back of the vehicle most often indicates a belt shift in one of the rear tires. Vibration in the steering wheel or the floor pan is often the result of static imbalance or radial runout of the front tires.