Evaporator Housing - Water Leaks Onto The Floor: Overview
NO: 23-43-97 Rev. AGROUP: Body
DATE: Sep. 12, 1997
SUBJECT:
Water Leaks Onto The Passenger Side Floor From The HVAC Housing
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-43-97, DATED AUG. 1, 1997, WHICH SHOULD BE REMOVED FROM YOUR FILES. THE REVISION ELIMINATES DRILLING A HOLE AND INSTALLING A SCREW IN THE REAR PLENUM WALL. ** ASTERISKS** ARE USED TO HIGHLIGHT THE CHANGES.
MODELS:
1996 - 1998 (NS) Town & Country/Caravan/Voyager
1996 - 1998 (GS) Chrysler Voyager (International Market)
NOTE:
THIS BULLETIN APPLIES TO LEFT HAND DRIVE (LHD) VEHICLES.
SYMPTOM/CONDITION:
Several conditions can cause water to leak onto the carpet from the HVAC housing. These may include, hood mis-alignment, cowl cover mis-alignment, wiper module drain tube(s), and/or the lower plenum drain hose.
DIAGNOSIS:
Inspect the fit between the hood and the cowl cover and the hood and front fenders. The gaps should be 5 mm - 3 mm (3/16 - 1/8 in.) and the hood should be flush to 1.5 mm (1/16 in.) under flush.
Inspect the cowl cover to windshield, the weatherstrip MUST be in full contact all the way across the windshield and stuck to the cowl cover.
Inspect the cowl cover to hood, the weatherstrip MUST be in full contact all the way across the hood and stuck to the cowl cover.
Inspect the wiper module drain tubes (2), and the lower plenum drain hose to ensure they are fully seated and not restricted, kinked or plugged, see Figure 1.
PARTS REQUIRED:
AR (1) 05010842AA Deflector
AR (2) 0153185 Screw
AR (1) 04885330AA Super Kleen
AR (1) 04318025 Sealant, Silicone
REPAIR PROCEDURE:
This bulletin involves adjusting the hood and/or cowl cover and/or removing any restriction from the wiper module drain tubes (2) and/or lower plenum drain hose and possibly installing a deflector in the cowl plenum.
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
23-50-02-93 Procedure A 0.5 Hrs.
23-50-02-94 Procedure B 1.2 Hrs.
FAILURE CODE: XX - Service Adjustment