Quad Seat Easy Entry Latch - Rattles

NUMBER: 23-27-99

GROUP: Body

DATE: Jul. 23, 1999

SUBJECT:
Quad Seat Easy Entry Latch Rattle

OVERVIEW:
This bulletin involves installing flock tape and grease to the quad seat latch.

MODELS:

1996 - 1999 (NS) Town & Country/Caravan/Voyager
1996 - 1999 (GS) Chrysler Voyager (International Market)

SYMPTOM/CONDITION:
Rattle noise is heard when driving

DIAGNOSIS:
Release the easy entry latch and tilt the quad seats forward. Inspect the easy entry latch striker for damaged mylar tape. If the tape is damaged, perform the Repair Procedure.

PARTS REQUIRED:

1 04773968 Tape, Flock
1 04318063 Grease

REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.





1. Remove the mylar tape from the easy entry latch striker (Fig. 1)

2. Clean the inside surface of the easy entry latch hook and the easy entry latch striker with isopropyl alcohol.





3. Apply flocked tape, p/n 04773968, to the inside surface of the easy entry latch hook (Fig 2).

4. Apply a thin coat of grease, p/n 04318063, to the easy entry latch striker.

5. Return the quad seat to its latched/normal position.

6. Repeat for the other quad seat.

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No: 23-41-64-93 Apply Tape and Grease to Both Seats 0.2 Hrs.

FAILURE CODE: AM - Authorized Modification