B-Pillar - Tick Type Noise While Driving: Overview

NUMBER: 23-01-99 Rev. A

GROUP: Body

DATE: June 11, 1999

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-01-99, DATED JAN. 29, 1999, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES A CORRECTION TO THE LABOR OPERATION NUMBER.

SUBJECT:
Tick Type Noise At Top Of Left B-Pillar

OVERVIEW:
This bulletin involves applying structural adhesive to, and installing a screw in the root rail forward of the left B-pillar.

MODELS:

1996 - 1999 (NS) Town & Country/Caravan/Voyager
1996 - 1999 (GS) Chrysler Voyager (International Market)

NOTE:
THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH A LEFT SIDE SLIDING DOOR.

SYMPTOM/CONDITION:
A tick type noise is heard at the top of the left B-pillar area when driving the vehicle. An uneven road surface that applies a twist load to the body or during throttle tip-in and/or tip-out may make the noise occur more frequently.

DIAGNOSIS:
Insure the sliding door and its stabilizer wedges and front door are properly aligned. If door alignment is correct and the vehicle operator has described the above Symptom/Condition, perform the Repair Procedure.

PARTS REQUIRED:

1 NPN Screw, Sheetmetal 4.8 mm (3/16 in. or no. 10) diameter x 16 mm (5/8 in.
long) with a blunt tip
1 NPN Strip, 3M Silencer p/n 08585 or equivalent
1 NPN Adhesive, Fusor 148 Two Part Urethane, 1.7 ounce

EQUIPMENT REQUIRED:

AR (1) NPN Kit, Fusor # 513 Caulking Gun Conversion or Dispenser, Fusor # 300

NOTE:
CONTACT YOUR LOCAL BODY SHOP MATERIALS SUPPLIER FOR THE FUSOR PRODUCTS REQUIRED FOR THIS BULLETIN. THE NAME OF A LOCAL SUPPLIER CAN BE OBTAINED BY CALLING 1-800-234-FUSOR (3876) AND THEN PRESSING THE 3 BUTTON. EITHER THE DISPENSER OR CAULKING GUN CONVERSION KIT CAN BE USED TO APPLY THE ADHESIVE.

POLICY: Reimbursable within the provisions of the warranty.


TIME ALLOWANCE:

Labor Operation No: **23-85-04-91 ** 1.3 Hrs.

FAILURE CODE: XX - Service Adjustment