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Audio System - No AM Band Radio Reception

NUMBER: 08-060-11

GROUP: Electrical

DATE: October 28, 2011

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 11-098. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT:
No AM Radio Reception Due To Incorrect Antenna Configuration

OVERVIEW:
This Bulletin involves reconfiguring the vehicle for the proper antenna configuration.

MODELS:

2012 (LD) Charger

2012 (LX) 300

NOTE:
This bulletin applies to vehicles built between August 12, 2011 (MDH 0812XX) and August 16, 2011 (MDH 0816XX) equipped WITHOUT uConnect Touch 8.4 CD/DVD/MP3 (sales code RE3).

SYMPTOM/CONDITION:
Some vehicles may have left the plant with the improper vehicle configuration for the antenna installed, resulting in no AM radio reception.

DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:

1. Using wiTECH, reconfigure the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH.

2. Using wiTECH clear any DTCs which may have been set.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.