Operation CHARM: Car repair manuals for everyone.

Dealer Information

DEALER NOTIFICATION & VEHICLE LIST

Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the involved vehicles by first class mail.

The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles as necessary.

All other dealers: Each Dodge, Chrysler-Plymouth and Jeep & Eagle dealer who does not receive a Vehicle List will receive a copy of this dealer recall notification letter by first class mail.

DIAL SYSTEM FUNCTION 70

All involved vehicles will be entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed.

OWNER NOTIFICATION AND SERVICE SCHEDULING

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is attached.

Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.

COMPLETION REPORTING AND REIMBURSEMENT

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

VEHICLE NOT AVAILABLE

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.

DEALER SERVICE INSTRUCTIONS

Emission Recalls # 566, # 567, # 568, # 569, # 570 & # 571 - VECI Label Replacement

This service requirement applies only to:

Recall # 566: 1992 Model Year Plymouth Colt Vista and Eagle Summit Wagon Models Equipped With a 1.8L Engine and Federal Emission System

Recall # 567: 1992 Model Year Plymouth Colt Vista and Eagle Summit Wagon Models Equipped With a 1.8L Engine and California Emission System

Recall # 568: 1993 Model Year Plymouth Colt Vista and Eagle Summit Wagon
Models Equipped With a 1.8L Engine, Federal Emission System and Built Before December 15, 1992

Recall # 569: 1993 Model Year Plymouth Colt Vista and Eagle Summit Wagon
Models Equipped With a 1.8L Engine, California Emission System and Built Before December 21, 1992

Recall # 570: 1993 Model Year Dodge and Plymouth Colt and Eagle Summit Sedan Models Equipped With a 1.8L Engine, Federal Emission System and Built Before December 15, 1992

Recall # 571: 1993 Model Year Dodge and Plymouth Colt and Eagle Summit Sedan Models Equipped With a 1.8L Engine, California Emission System and Built Before December 21, 1992

New Vehicle Emission Control Information (VECI) labels are being mailed directly to owners of affected vehicles for installation by them. If preferred, owners are instructed to request dealer installation of the owner-supplied label.

When submitting a service claim, be sure to use the correct labor operation for the vehicle and recall involved. The correct LOP must be used to ensure proper payment.