Flow of Diagnosis

1. The power windows system is a Generic Electronic Module (GEM) controlled system.
2. Verify the customer concern by operating the power window system.
3. Visually inspect for obvious signs of mechanical and electrical damage.

VISUAL INSPECTION CHART

Mechanical
- Damaged window regulator electric drive
- Damaged window

Electrical
- Fuse(s)
- Damaged wiring harness
- Loose or corroded connector(s) Circuitry

4. If the concern is not visually evident, determine the symptom and proceed to the Symptom Chart. Symptom Related Diagnostic Procedures