Flow of Diagnosis

Troubleshooting an electronically controlled automatic transmission is simplified by using the proven method of diagnosis. One of the most important things to remember is that there is a definite procedure to follow.

NOTE: Do not take any short cuts or assume that critical checks or adjustments have already been made.

Follow the procedures as written to avoid missing critical components or steps.

To help diagnose a concern properly, review any applicable Technical Service Bulletins (TSBs).

Diagnostic Flowchart:

Using the Diagnostic Flowchart as a guide, follow the steps as indicated.

PRELIMINARY INSPECTION
- Know and understand the customer's concern.
- Verify the concern by operating the vehicle.
- Check the fluid levels and condition.
- Check for non-factory add-on items.
- Check shift linkages for proper adjustment.
- Check TSBs regarding the concern.

DIAGNOSTICS
- Perform on-board diagnostic procedures Key on engine off (KOEO) and Key On Engine Running (KOER).
- Record all Diagnostic Trouble Codes (DTCs).
- Repair all non-transmission codes first.
- Repair all transmission codes second.
- Erase all continuous codes and attempt to repeat them.
- Repair all continuous codes.
- If only pass codes are obtained, proceed to Diagnosis by Symptom Index for further information and diagnosis.

Follow the diagnostic sequence to diagnose and repair the concern the first time.