Operation CHARM: Car repair manuals for everyone.

Owner Letter


Serial Number: 12345678901234567 November, 1991

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Ford Motor Company is voluntarily recalling certain 1985 and 1986-Model Econoline, Bronco and F-Series Light Trucks equipped with 4.9L engines (Emissions Recall 91E05). Your truck's engine may be releasing air pollutants which exceed Federal standards.


What the Dealer The engine exhaust emissions control system on your truck will
Will Do be modified according to the instructions provided by Ford. This
service should have little or no effect on your truck except to reduce
air pollutants.


How Long Will The time needed to repair your truck is about two hours. However, due to
It Take? service scheduling times, your dealer may need your truck for one full working day.

Call Your Dealer Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date.
Parts would be expected to arrive within a week.

When you bring your truck in, present this letter to the dealer.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address If you have, please fill out the enclosed prepaid postcard and mail it to us.
or Sold the
Truck?


If the dealer does not make the repair promptly and without charge, you may contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, MI, 48243.


Please have your truck serviced promptly to maintain full emission warranty coverage. We regret any inconvenience this recall may cause you.