Owner Letter

Serial Number: 12345678901234567 September, 1993

Mr. John Sample
123 Main Street
California, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 93E36) certain 1987-Model California Escort, Lynx and EXP cars equipped with 1.9L engines. Your car's engine may be releasing air pollutants which exceed California standards.

What The Dealer Will Do

At no cost to you, your dealer will modify the engine emissions control system on your car according to the instructions provided by Ford.

This service should have little or no effect on your car except to reduce air pollutants.

If you do not have this service done,
^ Your Emissions Warranty may be reduced,
^ Your car may not pass emissions or smog tests that may be required in your area,
^ The California Department of Motor Vehicles may not renew your vehicle registration.

How Long Will It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your car one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, present this letter to the dealer.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address Or Sold The Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the repair offered by this recall is not made promptly and without charge talk to the dealer service manager. You may also contact the Ford Customer Assistance Center by calling toll-free 1-800-392-3673, (1-800-392-FORD), or by writing to Ford Customer Assistance Center, 300 Renaissance Center, P.O. Box 43360, Detroit, Michigan 48243.

The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your car is subject to these requirements. When this recall repair is completed by your dealer, you will receive a Vehicle Emission Recall - Proof of Correction certificate. This certificate says that this emission recall has been performed on your car.

Please Make Sure That You Get A Certificate From The Dealer And That You Have It When You Renew Your Vehicle Registration.

It Is Also Important For You To Know That The Certificate Should Be Returned To The Department Of Motor Vehicles (DMV) Only If It Is Requested By The DMV. Otherwise, The Certificate Is To Be Held By You For Your Records.

We regret any problem this recall may cause you. Please call your Ford or Lincoln-Mercury dealer to have your car serviced as soon as possible in order to avoid any inconvenience when renewing your registration.