Owner Letter

Serial Number: 12345678901234567 Date here

Mr. John Sample
123 Main Street
California, USA 12345

Ford Motor Company is voluntarily recalling (Emissions Recall 91E04) certain 1986 through 1988-Model Ranger, F-Series and Bronco trucks. Your trucks's engine may be releasing air pollutants which exceed California standards.

What the Dealer Will Do
At no cost to you, your dealer will replace a fuel tank evaporative emissions control system vapor hose on your truck according to the instructions provided by Ford.

This service should have little or no effect on your truck except to reduce air pollutants.

If you do not have this service done, your emissions warranty may be reduced. Also, your truck may not pass emissions or smog tests that may be required in your area.

How long will it take?
The time needed to repair your truck is about one hour. However, due to service scheduling times, your dealer may need your truck for one full working day.

Call your dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your truck in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Truck?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Parts and Service Division Customer Assistance Center by calling toll-free 1-800-392-6373 (FORD).

The State of California is in the process of developing a program that will soon require the completion of emissions recall repairs prior to vehicle registration renewal. Depending on the implementation date of this program, your truck may be subject to these requirements.

We regret any problem this recall may cause you. We are doing this so you will be satisfied with your Ford-built truck. In order to ensure your full protection under the emission warranty provisions, it is recommended that you have your truck serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your truck.