Campaign - EEC Processor/Thermostat Replacement

9207ford04

Serial Number: February 1991


Ford Motor Company is providing a no-charge Service Program, Nunber B95 to owners of certain 1988/89/90 F-Series Super Duty Trucks with 7.5L EFI Engines.

REASON FOR Your truck is equipped with an Electronic
THIS PROGRAM Engine Control (EEC) Processor that may retard engine
ignition timing more than it should under certain conditions.

Drivers may notice a reduction in engine power primarily
during hot weather when the engine is under load.

NO COST SERVICE At no charge to you, your dealer will install a new
engine control processor and where required, a new high flow thermostat.

CALL YOUR DEALER Call your dealer promptly for a service appointment.
This service is available through September 1991. Ask
for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can
be ordered before scheduling your service date. Parts
would be expedited by Ford Motor Company.

When you bring your truck in, give the dealer this letter.
If you misplace this letter, your dealer will still do
the work, free of charge.

REFUNDS If you paid to have this service done before the receipt
of this letter, Ford is offering a refund. Refunds are
available through September 1991. For the refund, please
show your paid work-order to your Ford dealer.

We are taking this action as part of our ongoing efforts to maintain owner confidence with our products. We hope this program will confirm your continued satisfaction with your Ford built truck.


To: All NAAO Export Sales North American Ford Product Dealers in U.S. Federalized Markets and Involved Dealers in non-Federalized Locations

All NAAO Export Sales District Offices Service Managers, All Affiliated Ford Motor Companies

Subject: Owner Notification Program B95 - F-Series Super Duty Trucks with Lack of Power

Enclosed are copies of FPSD's Owner Notification Program B95 bulletin applicable to the subject North American Ford built vehicles. If your dealership/location is involved, the applicable VIN listing is included. If not, use the bulletins as information only.

Please note that some details in the enclosed bulletins such as parts ordering and claim submission procedures are applicable to U.S. dealers only. A copy of NAAO Export Sales' owner notification letter is attached to this letter. Please observe the following administrative procedures:

1. Parts Orders

Order the parts directly from FPSD-IDO, Windsor, Canada, using conventional parts ordering procedures. Parts will be reimbursed by submission of warranty claim Form 1863.

2. Reimbursement

Only the Form 1863 will be accepted for reimbursement under this campaign. Upon completion of the required service, the Form 1863 must be completely filled out and signed by authorized dealer personnel. Dealers having Direct Warranty Entry (DWE) are to use that method of claims submission.

PLEASE ENSURE THAT COPIES OF THIS PROGRAM ANNOUNCEMENT ARE ROUTED TO YOUR PARTS AND SERVICE PERSONNEL.