Owner Letter
Date, 1995Serial Number: 12345678901234567 95B70
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Ford Motor Company is providing a no-charge Service Program Number 95B70, to owners of certain 1989 through 1995 Probe cars.
Reason For This Program
We wish to install a fused jumper harness in the fuel pump electrical circuit of your car. The fused jumper harness is designed to prevent engine stalling and extensive wiring damage due to a possible fuel pump/sender wiring harness electrical short circuit.
No Charge Service. At no charge to you, your dealer will install a fused jumper harness within the fuel pump/sender electrical circuit of your car. We encourage you to have this service performed on your car as soon as possible.
How Long Will It Take?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your car for one full working day.
Call Your Dealer
Ask for a service date and if parts are in stock for Program Number 95B70.
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your car in, show the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
Refunds
If you paid to have this service done before the date of this letter, Ford is offering a full refund. For the refund, please give your paid original receipt to your Ford or Lincoln-Mercury dealer.
Changed Address or Sold the Car?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the car.
We are taking this action as part of our ongoing efforts to maintain owner confidence in our products.
We hope this program will confirm your continued satisfaction in your Ford built car.