Attachment I, Administrative Information

CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A
VEHICLE IS ELIGIBLE FOR THIS PROGRAM.


PLEASE NOTE CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY


PROMPTLY Affected vehicles on the enclosed list.
CORRECT Other eligible vehicles which are brought to your dealership.


DEALER-OWNER Immediately contact any owner whose name is
CONTACT not on the list. Give owner a copy of the
Owner Letter.


FPSD CONTACT Talk with your FPSD Service Zone Manager about
program concerns.


FORM 1863 Enter 1863 claims using DWE (or mail direct)

See Warranty and Policy Manual:

- Section 5.5 -1/Section 6.1 - page 19 (Owner Notification Programs)

REFUNDS See Warranty and Policy Manual:

- Section 6.1 - 19 (Owner Refund)

For owner or dealer paid repairs made before date of Owner Letter:

- submit on separate Form 1863 using the codes shown below:

Program Code Box - B95
Causal Basic Part Number - 12A650
Condition Code - 53
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.