Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

NOTE:
The VIN numbers of vehicles previously repaired under ONP 00M11 where both front sway bar links were replaced have the new 10-millimeter sway bar links and therefore are not included in this recall and are not activated in OASIS.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer VIN list which you will receive in the Ford Dealer Consolidated Communicator (FDCC). Also, correct other eligible vehicles, which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the owner letter and schedule a service date.

REGIONAL CONTACT

Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the owner letter (or after the date of the owner letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.

RENTAL CARS

Rental vehicles are not provided under this program.