Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this program.

Note that the covered VIN's will not be removed from OASIS following dealer repairs. M-Program VIN's will be removed from OASIS as the program limits expire.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS
Ford Motor Company will refund owner-paid repairs for broken sway bar links made before the date of the Owner Letter (or after the date of the Owner Letter only if an emergency repair was made away from the servicing dealer.) Refer to ACESII manual for refund information.

Program Code: OOM11

Misc. Expense: REFUND

Misc. Expense: ADMIN

Misc. Expense: 0.2 Hr.

Refer to ACESII manual for refund information.

RENTAL CARS
Rental vehicles are not provided under this program.