Owner Letter

April, 1995

Serial Number: 123467980123467 95S09 AA/BB/CC

Mr. John Sample
123 Main Street
Anywhere, USA 12345

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined the certain 1995 model 2-door Explorers may not fully conform to some requirements of Federal Motor Vehicle Safety Standard No. 05, "Hydraulic brake Systems".

Non-Compliance
Standard No 105 specifies minimum brake performance under various braking conditions. The brake tubes from the master cylinder to the hydraulic control unit on your vehicle may not be routed as intended. Under certain extreme braking conditions, this misrouting may cause stopping distances to be slightly longer than the maximum specified in Standard No 105.

Repairs
At no charge to you, your dealer will install new brake tubes, and, if necessary, a new master cylinder. Dealers currently have instructions and parts ordering information.

How Long Will It Take?
The time needed for this service is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date and whether parts are in stock for Safety Recall 95S09.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your Explorer in, show the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Explorer?
Please fill out the enclosed prepaid postcard and mail it to us if your have changes your address or sold the Explorer.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O. Box 43360, Detroit, Michigan 48243. You may also send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 Washington, D.C. area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built Explorer.