Attachment I

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,100 per vehicle.

PROMPTLY CORRECT

Affected vehicles on the enclosed list.
Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT

Advise regional office if:

^ an owner cannot be contacted.

^ an owner does not make a service date.

SERVICE TRACKING

To monitor the effectiveness of regional safety recalls, it is important that:

^ any vehicle with the same concern or operated in the same conditions as the affected vehicles be identified and

^ any affected vehicle listed in OASIS, presented for service to a dealer outside the geographic area covered by the recall, be serviced under the terms of the recall.

If a vehicle, not listed in OASIS, with the same concern or operated in the same conditions as affected vehicles listed in OASIS is presented for service, it is important that dealers obtain as much information about the vehicle as possible. Dealers are to call 1-800-325-5621 and provide Ford Motor Company with a description of the concern, VIN, model year and mileage. In appropriate situations, where the customer is willing to cooperate with the dealer in providing the required information and has agreed to provide the affected parts for possible inspection by the Company, the dealer will receive approval and will be reimbursed for performing the repair upon submission of the claim.

If an affected vehicle is presented to a dealer outside the geographic area covered by the recall and if the vehicle is listed in OASIS, the dealer should perform the repair and submit the claim for reimbursement as prescribed in the recall bulletin.

REPAIR APPROVAL

In order to claim for repairs on vehicles not included in the Safety Recall or Service Program, the dealer must call 1-800-325-5621, provide the information described above and obtain approval. Then, submit the claim under the Recall or Service Program according to the directions on page 3-63 of the ACES II manual and include the following information:

^ a description of the concern on the customer's vehicle

^ the VIN, model year and mileage of the vehicle

^ customer agreement to provide the affected parts for possible inspection by the Company,

^ if the vehicle in question has the same concern or operated in the same conditions as those described in the recall or service program.

CLAIMS SUBMISSION

Enter claims using DWE. See ACESII Manual, Sections 5 and 6.

WARRANTY AND POLICY MANUAL

See Sections 5 and 6 of the ACESII Manual.

REFUNDS

See Section 3-59 of the ACESII Manual.