Initial Inspection and Diagnostic Overview

1. Verify the customer's concern by operating the wiper/washer system to duplicate the condition.
2. Inspect to determine if one of the mechanical or electrical concerns apply:

VISUAL INSPECTION CHART

Mechanical
^ windshield wiper blade missing or damaged.
^ Binding or damaged windshield wiper pivot arm.
^ Binding windshield wiper mounting arm and pivot shaft.
^ Empty windshield washer reservoir.
^ Kinked or broken windshield washer hoses.

Electrical
^ Open fuse junction panel Fuse 2 (30 A).
^ Damaged windshield washer pump.
^ Open connectors.
^ Corroded connectors.
^ Inoperative multi-function switch.
^ Damaged windshield wiper motor.

3. If the inspection reveals obvious concern(s) that can be readily identified, service as required.
4. If the concern(s) remains after the inspection, determine the condition(s) and go to the Symptom Chart. Symptom Related Diagnostic Procedures