Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer VIN list which you will receive in the Ford Dealer Consolidated Communicator (FDCC). Also, correct other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT

Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid park brake control assembly modifications directly related to this condition which were made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.

RENTAL CARS

Effective November 6, 2000, Ford Motor Company will pay for a rental vehicle under Safety Recall 00S37, with the following stipulations:

^ for 2001 model year vehicles only

^ for a maximum of two (2) days

^ except for fuel which will be at owner's expense

Enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area. Follow ESP cost guidelines.