Repair and Diagnosis: Technical Service Bulletins
- How to Find Technical Service Bulletins by Category/Symptom
- Recalls
- Generals
- Safety
- Recall 12V195000: Rear Axle Reinforcement Bracket
- Recall 12V194000: Front Subframe Lower Control Arm Bracket
- Recall 12V193000: Rear Axle Beam Reinforcement
- Recall - Rear Subframe/Control Arm Mount/Body Mount Repair
- Dealer Letter
- Attachment I - Administrative Information
- Attachment II - Labor and Parts Information
- Attachment III - Technical Information
- Overview
- Table of Contents
- I. Repair Flowchart
- II. Subframe Rear Body Mount Inspection
- III. Lower Control Arm (LCA) Rear Attachment Flange Inspection
- IV. Subframe Front LCA Reinforcement Bracket and Rear Body Mount Attachment Reinforcement Bracket Installation
- V. Subframe LCA Flange Cutting
- VI. Digital Imaging Instructions
- VII. Subframe Removal and Replacement
- Attachment IV - Dealer Q and A
- Recall - Rear Axle Inspection And Repair
- Recall 11V030000: Front Lower Control Arm Separation
- Recall 00V351000: Accessory Delay System Non-Compliance
- Recall 01V262000: Heater Blower Motor Circuit Protection
- Recall 99V147000: Brake Master Cylinder Labels
- Recall 01V261000: Windshield Wiper Defect
- Recall 99I001000: Overhead Concole Retaining Bracket
- Recall - Brake Fluid Warning Label Installation
- Recall - Rear A/C Blower Wiring
- Recall 09V399000: Cruise Control Deactivation Switch
- Recall 10V385000: Rear Axle Reinforcement Installation
- Customer Interest
- Message Center - False Traction Control Error
- A/T - TCC Not Engaging, DTCs P0741 or P1744
- Fuel Pump - Whine Heard Through Radio Speakers
- Audio System - Whining/Buzzing Noise From Speakers
- Suspension - Vibration
- Suspension (Front) - Grunting/Popping Noise on Turns
- Steering Rack - Fluid Leaks
- Suspension - Pop/Clunk Noise From Front Springs
- Power Sliding Door - Pops or Disengages When Closed
- Side Doors - Wind Noises
- Interior - Coat Hook/Lamp Loose In Headliner
- Interior - Headliner Creased Near A-Pillar
- Interior - Headliner Sagging Near Rear Hatch
- Engine Controls - Engine Surge/Rolling Idle/DTC's Set
- Engine Controls, A/T - Various Driveability Issues/DTC's
- Engine - Lean Driveability Symptoms
- PCM - Incorrect Calibration Strategy
- Engine - Spark Knock During Heavy Acceleration
- A/T - AX4S/Ax4N TCIL ON/Trouble Codes P0715, P0717
- Engine Controls - Spark Knock on Acceleration
- Power Seat Switch - Inoperative or Fuse 104 Opens
- A/C - Lack Of Cooling
- Park Brake Cable - Squeaking/Rattling Noise
- Body - Roof Ditch Material Cracking
- Overview
- Service Procedure
- Information
- Application Tips & Steps Common to All Repairs
- AKZO - SIKKENS - National Rule
- AKZO - SIKKENS Rule 45 and 1151
- BASF - R-M
- BASF - Glasurit
- PPG Deltron System
- PPG Global System
- Spies Hecker(R) Low VOC Recommendation
- Spies Hecker(R) National Rule Recommendation
- Standox(R) Low VOC Recommendation
- Standox(R) National Rule Recommendation
- Dupont California Recommendation 800-3DuPont
- Dupont National Rule Recommendation 800-3DuPont
- Sherwin-Williams National Rule Recommendation
- Sherwin-Williams Low VOC Recommendation
- Emissions - MIL ON/DTC's Stored/Check Fuel Cap Lamp ON
- Windshield Wipers - Operate While Switch is OFF
- Power Sliding Door - Does Not Close
- Body - Corrosion At Bottom of Door or Tailgate
- Windshield - Water Leaks
- A/T - AAX4S/AX4N No Reverse Engagement
- A/T - Harsh 3-2 Downshift/Shudder On Acceleration/Turns
- A/C - Lack Of Temperature Control In All Modes
- Reverse Park Aid - False Activation Of Warning Tone
- Ignition Switch - High Turning Effort/MIL ON/DTC's Set
- Fuel Tank - Pump Shuts Off Before Tank Is Full
- Climate Control - Driver Side Door Glass Slow To Defog
- A Pillar - Trim Warped
- Paint - Rough Texture
- A/T - Inadvertent Shift Interlock Disabling
- Body - Cowl Panel Grille Breakage
- Seat Back Cover - Hole in Lower Left Area
- Parking Assist System - False Warnings
- A/C - Heater Core Electrolysis/Leakage
- Interior - Leather Wrapping On Steering Wheel Is Loose
- Chemicals,Additives
- Seals, Gaskets
- Superceded Bulletins
- 10S13S1 - 09/15/10
- 10S13S9 - 05/13/11
- 11S16 - 01/26/11
- 10S13S5 - 12/23/10
- 10S13S4 - 11/30/10
- 10S13S3 - 10/30/10
- Rear Window Defroster - Inoperative
- Front Wipers - Operate While Switch is in OFF Position
- Front Wipers - Operate While Switch Is In Off Position
- Body - Power Sliding Door Diagnostic Tips
- Reverse Sensing System (RSS) - Service Tips
- Parking Assist System - False Tone Activation
- Parking Assist System - False Activation
- Passive Antitheft System (PATS) - Diagnostics Tips
- Passive Antitheft System - Diagnostic Tips
- Rear Defroster/Integral Antenna - Diagnose and Repair
- A/C/Audio System - Rear Defroster Grid/Antenna Repair
- Recall - Front Subframe/Control Arm Flange Corrosion
- Recall - Front Lower Control Arm/Rear Body Mount
- 11S16S5 - 06/03/11
- Recall - Front Control Arm/Subframe Flange Corrosion
- Recall - Control Arm Bracket/Body Mount Inspect/Repair
- Recall - Front Lower Control Arm/Body Mount Corrosion
- Recall - Potential Front Lower Control Arm Separation
- Recall - Inspect/Repair Rear Axle
- Recall - Rear Axle Corrosion Inspection/Repair
- Recall - Inspection/Repair Of Rear Axle
- Recall - Rear Axle Corrosion Inspection and Repair
- Recall - Rear Axle Inspection and Repair
- 10S13 - 08/26/10
- Steering - Leather Coming Loose From Steering Wheel
- Electrical - Wiring Soldering/Crimping Tips
- Wire Splicing And Wire Harness- Terminal Repair Kit
- Wire Harness - Terminal Repair Kit/Wire Splice Procedure
- Passive Antitheft System - Diagnostic Service Tip
- Battery - Service/Charging Tips
- Battery - Charging Tips and Guidelines
- A/T - New Transmission Cooler Flusher/Service Tip
- Shift Interlock (BRAKE) - Inadvertent Disabling
- Brake Shift Interlock - Inadvertent Disabling
- Vehicle - Calibration Information
- Speakers - Whining/Buzzing Noise
- EVAP System - MIL ON Multiple DTC's Set
- Engine Controls - General PCM Reprogramming Procedures
- PCM - TCIL Lamp ON/DTC's P0715 and P0717 Set
- EVAP - MIL ON/DTC's P0442/P0455/No Driveability Concerns
- Emissions - MIL ON/EVAP System DTC's Set
- Engine Controls - Engine/Transmission Driveability Issue
- PCM - Out Of Vehicle Reprogramming
- Heater Core - Repeated Failure
- Engine - Cylinder Head Straightedge Flatness Check
- Engine - Spark Knock on Heavy Acceleration
- Engine Oil Pan - Oil Leaks After Repair
- Engine - Oil Leak From Oil Pan Gasket
- Battery - Battery EYE Function/Charging Service Tips
- A/T - Fluid Application Charts
- Engine - Oil Recommendations/Applications
- All Technical Service Bulletins
- Recall 12V195000: Rear Axle Reinforcement Bracket
- Recall 12V194000: Front Subframe Lower Control Arm Bracket
- Recall 12V193000: Rear Axle Beam Reinforcement
- Recall - Rear Subframe/Control Arm Mount/Body Mount Repair
- Dealer Letter
- Attachment I - Administrative Information
- Attachment II - Labor and Parts Information
- Attachment III - Technical Information
- Overview
- Table of Contents
- I. Repair Flowchart
- II. Subframe Rear Body Mount Inspection
- III. Lower Control Arm (LCA) Rear Attachment Flange Inspection
- IV. Subframe Front LCA Reinforcement Bracket and Rear Body Mount Attachment Reinforcement Bracket Installation
- V. Subframe LCA Flange Cutting
- VI. Digital Imaging Instructions
- VII. Subframe Removal and Replacement
- Attachment IV - Dealer Q and A
- Recall - Rear Axle Inspection And Repair
- Recall 11V030000: Front Lower Control Arm Separation
- Vehicle - Product Changes
- Module Configuration - Service Tip
- Message Center - False Traction Control Error
- Recall 00V351000: Accessory Delay System Non-Compliance
- Recall 01V262000: Heater Blower Motor Circuit Protection
- A/C System - Diagnosis and Service Tips
- A/T - TCC Not Engaging, DTCs P0741 or P1744
- Driveability - Vacuum Leak Detection
- Aluminum Engine - New Cleaners/Service Tips
- Electrical - New Terminal Grease Released For Service
- Fuel Pump - Whine Heard Through Radio Speakers
- Audio System - Whining/Buzzing Noise From Speakers
- Suspension - Vibration
- Suspension (Front) - Grunting/Popping Noise on Turns
- Campaign - Components Upgrade
- Steering Rack - Fluid Leaks
- Engine - Aluminum Block/Head Machining
- Engine - Cylinder Head Straightedge Surface Check
- Suspension - Pop/Clunk Noise From Front Springs
- Wheels/Tires - Road Force Measurement Equipment
- Power Sliding Door - Pops or Disengages When Closed
- Side Doors - Wind Noises
- Interior - Coat Hook/Lamp Loose In Headliner
- Interior - Headliner Creased Near A-Pillar
- Interior - Headliner Sagging Near Rear Hatch
- A/T - Cooler Flushing Service Tips
- Engine Controls - Engine Surge/Rolling Idle/DTC's Set
- PCM - Reprogramming Out of Vehicle
- Engine Controls, A/T - Various Driveability Issues/DTC's
- Emissions/Engine Controls - Driveability Diagnosis
- Engine - Lean Driveability Symptoms
- Recall 99V147000: Brake Master Cylinder Labels
- Battery - Drain Diagnosis Tips
- PCM - Incorrect Calibration Strategy
- Engine - Spark Knock During Heavy Acceleration
- A/T - AX4S/Ax4N TCIL ON/Trouble Codes P0715, P0717
- Engine Controls - Spark Knock on Acceleration
- Engine Controls - General PCM Programming Procedures
- A/C/Audio - Defroster/Antenna Grid Diagnosis/Repair
- Power Seat Switch - Inoperative or Fuse 104 Opens
- A/C - Lack Of Cooling
- Engine Head Gasket - Approved Replacement Procedures
- Engine - Oil Pan Gasket Replacement Revision
- Park Brake Cable - Squeaking/Rattling Noise
- Antilock Brake System - Pump Check Noise
- Body - Roof Ditch Material Cracking
- Overview
- Service Procedure
- Information
- Application Tips & Steps Common to All Repairs
- AKZO - SIKKENS - National Rule
- AKZO - SIKKENS Rule 45 and 1151
- BASF - R-M
- BASF - Glasurit
- PPG Deltron System
- PPG Global System
- Spies Hecker(R) Low VOC Recommendation
- Spies Hecker(R) National Rule Recommendation
- Standox(R) Low VOC Recommendation
- Standox(R) National Rule Recommendation
- Dupont California Recommendation 800-3DuPont
- Dupont National Rule Recommendation 800-3DuPont
- Sherwin-Williams National Rule Recommendation
- Sherwin-Williams Low VOC Recommendation
- PATS System - Diagnostic Service Tips
- EVAP - DTC's P0442/P0455/MIL ON/No Driveability Concerns
- Emissions - MIL ON/DTC's Stored/Check Fuel Cap Lamp ON
- PCM - Calibration Information
- Windshield Wipers - Operate While Switch is OFF
- Recall 01V261000: Windshield Wiper Defect
- Interior Door Trim Panel - Replacement Tip
- Power Sliding Door - Does Not Close
- Body - Corrosion At Bottom of Door or Tailgate
- Windshield - Water Leaks
- Campaign - Armrest Discrepancy Compensation
- Motor Oil - Viscosity Grade Recommendation
- Engine Oil - Oil Recommendations/Applications
- Engine Coolant - Propylene Glycol Recommendations
- Recall 99I001000: Overhead Concole Retaining Bracket
- Campaign - Overhead Console Bracket Replacement
- A/T - AAX4S/AX4N No Reverse Engagement
- A/T - Cold Fluid Level Checking
- Transaxle - (Remanufactured) Ordering Chart
- A/T - Transmission Flush and Fill Tool Available
- A/T - Harsh 3-2 Downshift/Shudder On Acceleration/Turns
- A/C - Lack Of Temperature Control In All Modes
- Reverse Park Aid - False Activation Of Warning Tone
- Ignition Switch - High Turning Effort/MIL ON/DTC's Set
- Engine - Oil System Priming Procedures
- Wire Harness - Terminal Repair Kit
- Fuel Economy - Customer Expectation vs. Vehicle Usage
- Fuel Tank - Pump Shuts Off Before Tank Is Full
- Keyless Entry System - Service Tips
- Climate Control - Driver Side Door Glass Slow To Defog
- Interior Trim - Vinyl Surface Repair Tips
- A Pillar - Trim Warped
- Locks - Lock Service Packages Available
- Paint - Rough Texture
- Recall - Brake Fluid Warning Label Installation
- A/T - Inadvertent Shift Interlock Disabling
- Trailer Tow Wiring - Service Kit Available
- Accessories - Trailer Tow Harness Kit Service Tip
- A/T - AX4S/AX4N Redesigned Park System
- A/C - Identification of Non Approved Refrigerants
- Body - Cowl Panel Grille Breakage
- Oil Change Interval Lamp - Resetting Service Tip
- Brakes - Vibration/Inspection Service Tips
- Fuel - Volatility Related Driveability Concerns
- Recall - Rear A/C Blower Wiring
- Campaign - AX4S Rear Lube Tube Replacement
- Seat Back Cover - Hole in Lower Left Area
- Parking Assist System - False Warnings
- Power Sliding Door - Summary Of Concerns
- Body - Power Sliding Door Operation/Diagnostics
- Engine - Reman Engine Head Gasket Identification
- A/C - Heater Core Electrolysis/Leakage
- Keyless Entry - Keypad Diagnostics
- Steering - Mercon V(R) Fluid Usage
- Interior - Leather Wrapping On Steering Wheel Is Loose
- Recall 09V399000: Cruise Control Deactivation Switch
- Recall 10V385000: Rear Axle Reinforcement Installation
- Comprehensive Noise/Vibration/Harshness Procedure
- Overview
- Description and Operation
- Diagnosis and Testing
- Overview
- Diagnostic Process
- 1. Customer Interview
- 2. Pre-Drive Check
- 3. Preparing For the Road Test
- 4. Verify the Customer Concern
- 5. Road Test
- 6. Check OASIS/TSBs/Repair History
- 7. Diagnostic Procedure
- NVH Condition and Symptom Categories
- Symptom Charts
- Pinpoint Tests
- Overview
- Pinpoint Test A: Brake Vibration/Shudder Diagnosis
- Pinpoint Test B: Engine Ticking Noise Diagnosis
- Pinpoint Test C:Front ENG. ACC. Drive (Fead) Bearing Hoot Diag.
- Pinpoint Test D: Power Steering Moan Diagnosis
- Pinpoint Test E: Engine Driven Cooling Fan Moan Diagnosis
- Pinpoint Test F: Drumming Noise Diagnosis
- Pinpoint Test G: Engine Ticking, Knock/Continuous Rattle Diag.
- Pinpoint Test H: Front Suspension Noise Diagnosis
- Pinpoint Test I: Rear Suspension Noise Diagnosis
- Pinpoint Test J: Wheel and Tire Diagnosis
- Pinpoint Test K: High Speed Shake or Shimmy Diagnosis
- Pinpoint Test L: Clutch Vibration
- Pinpoint Test M: Transfer Case Vibration
- Component Tests
- Tire Wear Patterns & Frequency Calculations
- General Procedures