Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PROMPTLY CORRECT

Promptly correct all affected vehicles on your dealer Recall/ONP Involved Unit Listings available on QCDealer.com. Also, correct other eligible vehicles that are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.

REGIONAL CONTACT

Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Refer to ACESII manual for refund information.

RENTAL CARS

If a replacement airbag must be ordered for a sold unit, Ford will pay for a rental vehicle except for fuel, which will be at the owner's expense. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts.

Enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.