Initial Inspection

1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical and electrical damage.

Visual Inspection Chart:

VISUAL INSPECTION CHART

3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next stop.
4. If the concern is not visually evident, verify the symptom and refer to the Symptom Chart. Vehicles Built Up to 02/2000