Attachment I - Administrative Information

OASIS

Use OASIS to determine if a vehicle is eligible for this service action.

PROMPTLY CORRECT

Promptly correct all affected in-stock and sold vehicles on your FSA VIN Lists. Also correct other affected vehicles identified in OASIS which are brought to your dealership.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list but identified in OASIS.

Give the owner a copy of the Owner Letter and schedule a service date.

Note:
Your FSA VIN list may contain customer names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this service action is a violation of law in several states provinces and countries. Accordingly you must limit the use of this listing to the follow-up necessary to complete this action.

Advise regional office if an owner cannot be contacted or does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

RENTAL CARS

The use of rental vehicles is not authorized for this program.