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Attachment II - Labor and Parts Information





LABOR ALLOWANCES

(See Attachment II for claim instructions for free oil and filter change)

PARTS REQUIREMENTS / ORDERING INFORMATION





Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels. For the first 30 days after FSA program launch, Emergency status orders can be placed by calling the Special Service Support Center at 1-800-325-5621.

ORDER INFORMATION

The DOR/COR for this program is 50299. This number identifies parts ordered for this Customer Satisfaction Program through the Special Service Support Center (1-800-325-5621).

DEALER PRICE

For latest prices, check DOES II or updated price book.

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

FREE OIL AND FILTER CHANGE

Certain 2003 Model Year F-250/350/450/550 Super Duty and Excursion Vehicles Equipped with 6.0L Diesel Engines





LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION





Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels.

DEALER PRICE

For latest prices, check DOES II or updated price book.

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

CLAIMS PREPARATION AND SUBMISSION - FREE OIL AND FILTER CHANGE

^ Program Code: 57B98

^ Submit on Customer Satisfaction Program Claim Form

^ Free Oil and Filter Offer Expiration: December 31, 2003. (Please note: Free oil and filter offer expires before program 03B05 expires).

Note:
This free oil and filter can only be claimed one time per vehicle.

Vehicles affected by both programs 03B05 or 03B06 are eligible for only one free oil and filter change.

Refer to the PTS website homepage under "6.0L New Model Launch Support" for oil change information.