Initial Inspection and Diagnostic Overview

INSPECTION AND VERIFICATION

1. Verify the customer concern.

Visual Inspection Chart:

2. Visually inspect for obvious signs of mechanical or electrical damage.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the concern is not visually evident, verify the symptom and GO to Symptom Chart. Symptom Related Diagnostic Procedures