Initial Inspection - Instrument Cluster

INSPECTION AND VERIFICATION

1. Verify the customer concern by operating the system.

Visual Inspection Chart:

2. Visually inspect for obvious signs of mechanical or electrical damage.
3. If an obvious cause for an observed concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the concern remains after the inspection, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connection of the data link connector to the vehicle.
- check that the ignition switch is in the RUN position.

5. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
6. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- CAN or SCP circuit fault; all electronic control units no response/not equipped, refer to Module Communications Network (Information Bus).
- No response/not equipped for the instrument cluster, GO to Pinpoint Test A. Test A
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the smart junction box (SJB) or the 4WD module.

7. If the DTCs retrieved are related to the concern, GO to the Instrument Cluster Diagnostic Trouble Code (DTC) Index, Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index, Restraints Control Module (RCM) Diagnostic Trouble Code (DTC) Index or the Four-Wheel Drive (4WD) Module Diagnostic Trouble Code (DTC) Index to continue diagnostics. Instrument Cluster Diagnostic Trouble Code (DTC) Index Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index Restraint Control Module (RCM) DTC Index 4WD Control Module Diagnostic Trouble Code (DTC) Index
8. If no DTCs related to the concern are retrieved, GO to Symptom Chart to continue diagnostics. Diagnosis By Symptom - Instrument Cluster