Attachment I - Administrative Information

OASIS ACTIVATED?
Yes. OASIS will be activated by June 1, 2007.

FSA VIN LIST ACTIVATED?
Yes. Available through the website by June 1, 2007. Owner names and addresses will be available by June 18, 2007.

NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this field service action.

STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.

SOLD VEHICLES
^ Owners of affected vehicles will be directed to dealers for repairs.

^ Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. When available, give the owner a copy of the Customer Notification Letter and schedule a service date.

^ Correct other affected vehicles identified in OASIS which are brought to your dealership.

TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.

RELATED DAMAGE
Related damage claims are not approved for this program.

ADDITIONAL LABOR TIME
If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.

OWNER REFUNDS
Refunds are not authorized for this program.

RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.

CLAIMS PREPARATION AND SUBMISSION
^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.

^ PROGRAM TERMS: This Customer Satisfaction Program will be in effect until June 1, 2008 regardless of mileage. Coverage is automatically transferred to subsequent owners.