Suspension - Front Strut Grunt/Rub/Pop Noises
TSB 08-18-409/15/08
FRONT STRUT NOISE
FORD:
2006-2009 Fusion
LINCOLN:
2006 Zephyr
2007-2009 MKZ
MERCURY:
2006-2009 Milan
ISSUE
Some 2006 Zephyr, 2007-2009 MKZ, 2006-2009 Fusion and Milan vehicles built before 8/5/2008 may exhibit a popping, rubbing, grunting, squeaking, crunching or creaking type noise from the front strut mount when going over bumps, while driving at 1-10 MPH (1-16 Km/h) and/or during parking lot maneuvers. Typically, the noise is heard in the front outboard wheel while turning at low speeds. This noise may be caused by the jounce bumper rubbing against the dry strut plate.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Raise the vehicle as described in Workshop Manual (WSM), Section 100-02.
2. Remove front shock absorber and spring assembly per WSM, Section 204-01.
3. Disassemble the shock absorber and spring assembly per WSM, Section 204-01 under Disassembly and Assembly section.
4. Apply Motorcraft(R) Silicone Brake Caliper Grease and Dielectric Compound 3600 around the upper and lower contact surfaces of the shock absorber piston bounce bumper. (Figures 1 - 2)
5. Repeat the procedure on the other side of the vehicle.
6. Lower the vehicle.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
081804A 2006-2009 Fusion/Milan, 1.8 Hrs.
2006 Zephyr, 2007-2009
MKZ: Apply Lubricant,
Includes Time To
Remove/Install And
Disassemble/Reassemble
Both Front Strut
Assemblies. (Do Not Use
With 18124A, 18124AT)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18198 69
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