Attachment I - Administrative Information

OASIS ACTIVATED?

Yes, OASIS was activated on June 7, 2007 for the original population of vehicles.

NOTE:
The vehicles that had this safety recall completed prior to July 2, 2007, and the new population of affected vehicles, were activated in OASIS on July 2, 2007.

FSA VIN LIST ACTIVATED?

Yes, available through the website on July 2, 2007. Owner names and addresses will be available by July 23, 2007 for all affected vehicles.

NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall action.

STOCK VEHICLES

^ Affected stock vehicles that had this safety recall completed prior to July 2, 2007 will require re-inspection and/or repair.

^ Do not demonstrate or deliver affected vehicles that remain in your new vehicle inventory until this safety recall has been completed.

^ Those vehicles that do not pass the inspection must have the affected Wheel Bearing and Hub Assembly replaced prior to demonstrating or delivery.

SOLD VEHICLES

Owners of affected vehicles that had this safety recall completed prior to July 2, 2007 will be notified to return to their dealership for re-inspection and/or repair.

^ Owners of affected vehicles will be directed to dealers for inspection/repairs.

^ Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. Give the owner a copy of the Customer Notification Letter and schedule a service date. Note: Lincoln owners should receive the "Special Handling Procedure." To familiarize yourself, please review Special Handling Procedure before calling owners.

^ Correct other affected vehicles identified in OASIS which are brought to your dealership.

^ Those vehicles that do not pass the inspection must have the affected Wheel Bearing and Hub Assembly replaced. This service must be performed on all affected vehicles at no charge to the vehicle owner.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

RELATED DAMAGE

If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this safety recall performed on a timely basis.

ADDITIONAL LABOR TIME

^ If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.

^ If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center.

RENTAL VEHICLES

If Wheel Bearing and Hub Assembly replacement is necessary, Ford will pay for a rental vehicle, except for fuel and insurance, which will be at the owner's expense. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim form.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior approval from Special Service Support Center.

^ "MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from Special Service Support Center.

^ Refer to ACESII manual for claims preparation and submission information.

^ To claim for "Special Handling," follow the instructions on page two of dealer announcement dated 10/26/01.