Attachment II - Labor and Parts Information

[New!] LABOR ALLOWANCES

[New!] PARTS REQUIREMENTS / ORDERING INFORMATION

CUSTOMER VEHICLES:

Parts will be shipped to your dealership according to the procedures established for "Low Volume Programs." DO NOT order parts, except for dealer stock units (refer to "Low Volume Programs").

Note:
When the customer calls the Program Assistance Center, the correct parts will be automatically sent to the dealer of their choice. Unused parts may be returned for credit. (See "Excess Stock Return" below).

STOCK VEHICLES:





Correct all vehicles in new vehicle inventory before delivery. First, inspect all affected new vehicles to determine parts requirements. Then, contact the Program Assistance Center to order parts. When calling this number, identify Compliance Recall 07C1 9 and provide the VIN of the dealer stock vehicle to be serviced.

Questions regarding parts should be directed to the Special Service Support Center or E-mailed.

DEALER PRICE

For latest prices, refer to DOES II.

PARTS RETENTION AND RETURN

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures.

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.