Body - Underbody Dragging Sounds

TSB 10-4-10

03/15/10

2.5L ENGINE - UNDERBODY COVER OIL DRAIN
ACCESS DOOR OUT OF POSITION, LOOSE,
DAMAGED OR MISSING - BUILT ON OR BEFORE

10/22/2009

FORD:
2010 Fusion

MERCURY:
2010 Milan

ISSUE
Some 2010 Fusion and Milan vehicles equipped with a 2.5L engine and built on or before 10/22/2009 may exhibit a customer concern of a underbody shield dragging underneath the vehicle. The underbody oil drain access cover may be loose, damaged or missing.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Raise the vehicle on a hoist. Refer to Workshop Manual (WSM), Section 100-02.

2. Inspect the underbody cover for an oil drain access door that is out of position, loose, damaged or missing.

a. If the access door is missing or damaged, replace the underbody cover. Refer to WSM, Section 303-01A. Return the vehicle to the customer.

b. If the access door is loose or out of position, proceed to Step 3.

3. Remove the underbody cover. Refer to WSM Section 303-OlA.





4. Mark two (2) points on the oil drain access door. One (1) point should be above the letter "0" and one (1) point should be above the letter "N" of the word OIL DRAIN formed into the cover. The marks should be close to the edge of the oil drain access cover by a 1/4" (6.3 mm). (Figure 1)

NOTE
MAKE SURE BOTH TABS ARE SECURED UNDER THE UNDERBODY SHIELD AND THAT THE ORIGINAL FASTENER IS IN PLACE.

5. Drill two (2) 3/16" (4.8 mm) holes through the access door and underbody cover.





6. Remove the access door and install two (2) J-retainer clips to the underbody cover access door opening. (Figure 2)

7. Reinstall the access door using two new fasteners. Torque the fasteners to 22 +/- 4 lb-in. (2.5 +/- 0.5 N.m).

8. Reinstall the underbody cover. Refer to WSM, Section 303-01A.





Parts Block

WARRANTY STATUS: Eligible Under Provisions New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

100410A 2010 Fusion, Milan 2.5L: 0.3 Hr.
Inspect Access Door, And
Replace The Underbody
Cover (Do Not Use With
Any Other Labor
Operations)

100410B 2010 Fusion, Milan 2.5L: 0.4 Hr.
Inspect Access Door, And
Install 2 Additional
Fasteners Includes Time
To Remove And Install
The Underbody Cover (Do
Not Use With Any Other
Labor Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
5410494 07





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