Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

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Diagnostic Procedure Overview




Noise, Vibration and Harshness (NVH)





Diagnostic Procedure Overview

Qualifying the symptom by the particular sensation present can help narrow down the cause. Always use the "symptom" to "system" to "component" to "cause" diagnosis technique. This diagnostic method divides the problem into related areas to correct the customer concern.

- Verify the "symptom".
- Determine which "system(s)" can cause the "symptom" using the diagnostic tools described.
- After determining the possible "system(s)", refer to the appropriate system to identify the worn or damaged "components".
- After identifying the "components", identify the "cause" of the failure.