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A/T - Grind/Rattle In 2nd and 4th/Reverse Gears

TSB 12-3-6

03/08/12

AUTOMATIC TRANSMISSION GRIND/RATTLE NOISE
IN 2ND/4TH/REVERSE GEARS - BUILT ON OR
BEFORE 1/13/2011

FORD:
2011 Fiesta

The article supersedes TSB 11-8-20 to update the Service Procedure.

ISSUE
Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 1/13/2011 may exhibit a grind/rattle noise from the transaxle in 2nd and 4th gears. In some vehicles the noise may also occur in reverse, in additional to 2nd and 4th gears.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Evaluate the grind/rattle noise.

a. Does the noise occur in reverse only?

(1) Yes - This article does not apply. Refer to other applicable articles.

(2) No - Proceed to Step lb.

b. Does the noise occur in 1st, 3rd, 5th or 6th gear?

(1) Yes - This article does not apply. Refer to the Workshop Manual (WSM), Section 307-11 for normal diagnostics.

(2) No - Proceed to Step 2.

2. Remove the transaxle assembly. Refer to WSM, Section 307-11.

3. Remove clutch and clutch engagement system bearing unit and actuators. Refer to WSM, Section 307-11.

4. Replace the inner input shaft seal located between both input shafts and the outer input shaft case seal to transmission clutch housing. Refer to WSM, Section 307-11.

5. Install new clutch 1 actuator and clutch 2 actuator assemblies. refer to WSM, Section 307-11.

a. Actuator spring retainers are serialized and must match the serial number on the lever.

6. Install new Dual Clutch Assembly Kit, refer to WSM, Section 307-11.

7. Release clutch 1 and clutch 2 self adjuster locks. Refer to WSM, Section 307-11. Dual clutch self adjuster locks must be released before transmission is installed or dual clutch will not operate.

8. Reinstall the transmission assembly. Refer to WSM, Section 307-11.

9. Reprogram the powertrain control module (PCM) and transmission control module (TCM) to the latest calibration using IDS release 74.02 and higher. This new calibration is not included in the VCM 2011.7 DVD. Calibration files may also be obtained at the website.

NOTE
THE PCM AND TCM ARE A MATCHED SET. PROGRAMMING THE PCM WILL AUTOMATICALLY UPDATE THE TCM.

NOTE
SOME VEHICLES MAY ALREADY BE AT THE LATEST LEVEL CALIBRATION.

10. Using IDS, select Powertrain, Transmission, Clutch system test, complete procedure.

11. Using IDS, select Powertrain, Transmission, Transmission Adaptive Learning and perform each of the following.

a. Transmission Range Sensor Adaptive Learning.

b. Shift Drum Adaptive Learning.

c. Clutch Adaptive Learning.

d. Exit.

12. Perform Adaptive Drive Cycle. Refer to WSM, Section 307-11.

NOTE
FAILURE TO PERFORM ALL STEPS OF THE ADAPTIVE LEARNING ROUTINES AND THE DRIVE CYCLE MAY RESULT IN ERRATIC SHIFTS AND DRIVEABILITY CONCERNS.





Parts Block

OTHER APPLICABLE ARTICLES: 11-3-33

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

120306A 2011 Fiesta Automatic 6.1 Hrs.
Transmission: Road Test
To Evaluate Noise,
Replace The Inner Input
Shaft Seal, Outer Input
Shaft Case Seal And
Clutch Assembly Includes
Time To Remove And
Install Transmission,
Perform Clutch Adaptive
Learning Procedure And
Drive Cycle (Do Not Use
With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
7B546 14





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