Pinpoint Test AL: The Message Center Is Not Operating Correctly

Instrumentation, Message Center and Warning Chimes

Pinpoint Test AL: The Message Center Is Not Operating Correctly

Normal Operation

The message center uses the Instrument Panel Cluster (IPC) RUN/START voltage and the keep alive memory B+ voltage supplies and ground circuit. The message center functionality is controlled through the message center switch.

- DTC B1A81:09 (Internal Trip Switch: Component Failure)- a continuous and on-demand DTC that sets in the IPC (Instrument Panel Cluster) if the IPC (Instrument Panel Cluster) detects the SELECT/RESET button is held or stuck during a self-test or stuck for greater than 2 minutes during continuous operation.

This pinpoint test is intended to diagnose the following:

- IPC (Instrument Panel Cluster)

PINPOINT TEST AL : THE MESSAGE CENTER IS NOT OPERATING CORRECTLY

AL1 CHECK THE IPC (Instrument Panel Cluster) ODOMETER DISPLAY

- Ignition ON.

- Observe the odometer display in the message center.

Is the odometer displayed?

Yes
GO to AL2.

No
If the display is blank, PRESS the INFO button to see if the message center was previously set to the blank display.

If the display remains blank, INSTALL a new IPC (Instrument Panel Cluster). REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.

AL2 RETRIEVE THE RECORDED DTCs FROM THE IPC (Instrument Panel Cluster) SELF-TEST

- Check for recorded DTCs from the IPC (Instrument Panel Cluster) self-test.

Is DTC B1A81:09 recorded?

Yes
CHECK for binding of the SELECT/RESET button on the IPC (Instrument Panel Cluster) lens.

If the SELECT/RESET button is binding, REFER to Instrument Panel Cluster (IPC) Lens .

If the SELECT/RESET switch is not binding, INSTALL a new IPC (Instrument Panel Cluster). REFER to Instrument Panel Cluster (IPC) .
TEST the system for normal operation.

No
If all the message center indicators or message center messages are inoperative, INSTALL a new IPC (Instrument Panel Cluster). REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.

If an individual message center indicator is inoperative, GO to Symptom Chart - Information And Message Center. Instrumentation, Message Center and Warning Chimes If all the message center indicators or messages are functioning, the system is operating normally at this time.