Pinpoint Test G: Unable To Duplicate The Customer Concern and No DTCs Present
Climate Control System
Pinpoint Test G: Unable to Duplicate the Customer Concern and No DTCs Present
Normal Operation
The purpose of this pinpoint test is to test the functions of the HVAC system and to identify the correct pinpoint test symptom.
This pinpoint test is intended to diagnose the following:
- Incorrect functioning of the HVAC system
PINPOINT TEST G : UNABLE TO DUPLICATE THE CUSTOMER CONCERN AND NO DTCS PRESENT
NOTE: Before carrying out the following test, diagnose any HVAC, PCM or Instrument Cluster (IC) DTCs.
G1 CHECK THE BLOWER MOTOR OPERATION
- Ignition ON.
- Select PANEL mode.
- Observe blower motor operation and select each blower motor speed.
Does the blower motor operate in all selections and change speed in each?
Yes
GO to G2.
No
For Electronic Manual Temperature Control (EMTC) systems, if the blower motor does not operate in any setting, GO to Pinpoint Test O.
For Dual Automatic Temperature Control (DATC) systems, if the blower motor does not operate in any setting, GO to Pinpoint Test Q.
For EMTC (Electronic Manual Temperature Control) systems, if the blower motor does not properly change speeds or shut OFF, GO to Pinpoint Test P.
For DATC (Dual Automatic Temperature Control) systems, if the blower motor does not properly change speeds or shut OFF, GO to Pinpoint Test R.
G2 CHECK AIRFLOW OPERATION
- Select the highest blower motor setting.
- NOTE: Refer to Description and Operation for proper airflow descriptions.
While observing the airflow, select each of the airflow positions (PANEL, PANEL/FLOOR, FLOOR, FLOOR/DEFROST, DEFROST).
Is the airflow directed to the proper outlets?
Yes
GO to G3.
No
GO to Pinpoint Test I. Pinpoint Test I: Incorrect/Erratic Direction Of Airflow From Outlets
G3 VERIFY TEMPERATURE CONTROL OPERATION
- Start the vehicle and allow it to reach normal operating temperature.
- With the A/C OFF, select PANEL mode.
- Change the temperature setting from the coldest to the warmest and back to the coldest.
Does the temperature change between very warm to cool?
Yes
GO to G4.
No
If the temperature does not get very warm, GO to Pinpoint Test J. Pinpoint Test J: Insufficient, Erratic Or No Heat
If the temperature does not change at all, GO to Pinpoint Test N. Pinpoint Test N: Temperature Control Does Not Operate Correctly - EMTC (Electronic Manual Temperature Control) Systems
G4 VERIFY THE A/C CLUTCH DOES NOT ENGAGE WITH A/C OFF
- With the A/C OFF, select PANEL mode.
- Select the coldest temperature setting.
Is the outlet temperature close to ambient temperature?
Yes
GO to G5.
No
If the temperature is warmer than ambient temperature, GO to Pinpoint Test N and diagnose for inoperative blend door. Pinpoint Test N: Temperature Control Does Not Operate Correctly - EMTC (Electronic Manual Temperature Control) Systems
If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch cycles normally, GO to Pinpoint Test M. Pinpoint Test M: The Air Conditioning (A/C) is Always On - A/C Mode Always Commanded ON
If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch does not cycle, GO to Pinpoint Test L. Pinpoint Test L: The Air Conditioning (A/C) is Always On - A/C Compressor Does Not Cycle
G5 VERIFY A/C CLUTCH ENGAGEMENT IN THE A/C MODE
- Make sure the ambient air temperature is above 2°C (35°F).
- Select PANEL mode.
- Press the A/C button (indicator ON).
Does the A/C clutch engage when the PANEL and A/C button (indicator ON) is pressed?
Yes
GO to G6.
No
GO to Pinpoint Test K. Pinpoint Test K: The Air Conditioning (A/C) is Inoperative
G6 CHECK THE RECIRC OPERATION
- Press the RECIRC button (indicator OFF).
- Select PANEL mode.
- Select the highest blower motor setting.
- Observe airflow noise.
- Press the RECIRC button (indicator ON).
Does the airflow noise increase when the RECIRC mode is selected (indicator ON)?
Yes
GO to G7.
No
GO to Pinpoint Test H. Pinpoint Test H: The Air Inlet Door is Inoperative
G7 CHECK THE AUXILIARY BLOWER MOTOR OPERATION
- Using the front and rear auxiliary blower motor controls, observe blower motor operation and select each auxiliary blower motor speed.
Does the auxiliary blower motor operate in all selections and change speed in each?
Yes
GO to G8.
No
If the auxiliary blower motor does not operate in any setting, GO to Pinpoint Test S.
If the auxiliary blower motor does not properly change speeds or shut OFF using both the front and rear auxiliary controls, GO to Pinpoint Test T. Pinpoint Test T: The Auxiliary Blower Motor is Inoperative
If the auxiliary blower motor does not properly change speeds or shut OFF using the rear auxiliary controls only, GO to Pinpoint Test W. Pinpoint Test W: The Auxiliary Panel/Floor Control Does Not Operate Correctly Using The Front/Rear Auxiliary Climate Controls
G8 VERIFY AUXILIARY TEMPERATURE/MODE OPERATION
- Select the highest auxiliary blower motor setting.
- Using the front and rear auxiliary controls, change the temperature/mode setting from the coldest to the warmest/floor and back to the coldest/overhead.
Does the temperature change between very warm to cool and auxiliary airflow to the floor when warm is selected and headliner when cool is selected?
Yes
The system is operating normally.
No
If the auxiliary temperature control is inoperative/does not operate correctly from the front/rear auxiliary controls, GO to Pinpoint Test U. Pinpoint Test U: The Auxiliary Blower Motor Does Not Operate Correctly
If the auxiliary temperature control is inoperative/does not operate correctly from the front auxiliary controls only, INSTALL a new HVAC module. TEST the system for normal operation.
If the auxiliary panel/floor control is inoperative/does not operate correctly from the front/rear auxiliary controls, GO to Pinpoint Test V. Pinpoint Test V: The Auxiliary Temperature Control Does Not Operate Correctly Using The Front/Rear Auxiliary Climate Controls
If the auxiliary panel/floor control is inoperative/does not operate correctly from the front auxiliary controls only, INSTALL a new HVAC module. TEST the system for normal operation.