Operation CHARM: Car repair manuals for everyone.

Inspection and Verification




Instrumentation, Message Center and Warning Chimes

Inspection and Verification

1. Verify the customer concern.

2. Visually inspect for obvious signs of mechanical or electrical damage.

Visual Inspection Chart






3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.

4. NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).

5. NOTE: The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC (Data Link Connector) are provided to the VCM (Vehicle Communication Module).
If the scan tool does not communicate with the VCM (Vehicle Communication Module) :

- check the VCM (Vehicle Communication Module) connection to the vehicle.

- check the scan tool connection to the VCM (Vehicle Communication Module).

- refer to - No Power To The Scan Tool, to diagnose no power to the scan tool.

6. If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.

- verify the scan tool operation with a known good vehicle.

- refer to Information Bus to diagnose no response from the PCM.

7. Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to Information Bus.

- If the network test passes, retrieve and record the continuous memory DTCs.

8. Clear the continuous DTCs and carry out the self-test diagnostics for the IPC (Instrument Panel Cluster), PCM, Transmission Control Module (TCM), Restraints Control Module (RCM), ABS module, Trailer Brake Control (TBC) module, Parking Aid Module (PAM), Steering Column Control Module (SCCM) and the BCM (Body Control Module).

9. If the DTCs retrieved are related to the concern, go to DTC Charts. Instrumentation, Message Center and Warning Chimes

10. If no DTCs related to the concern are retrieved, GO to Symptom Chart- Instrument Panel Cluster (IPC), GO to Symptom Chart- Information And Message Center or GO to Symptom Chart- Warning Chimes. Symptom Charts - Instrument Panel Cluster (IPC) Symptom Charts - Information and Message Center Symptom Charts - Warning Chimes

Instrument Panel Cluster (IPC) Dealer Test Mode - Base IPC (Instrument Panel Cluster)

To enter the IPC (Instrument Panel Cluster) dealer test mode, press and hold the message center RESET button. Turn the ignition switch to the RUN position and continue to hold the RESET button until the display indicates ENGINEERING TEST MODE, usually within 3 to 5 seconds. Press the RESET button once to advance through each stage of the self-test.

To exit the IPC (Instrument Panel Cluster) dealer test mode, press and hold the RESET button for more than 3 seconds or simply turn the ignition switch to the OFF position.

Instrument Panel Cluster (IPC) Dealer Test Mode

NOTE: The displays listed in the table below use xxx's to represent a numeric or alpha-numeric value or a text display. The value may display the same amount of characters represented by the xxx's or there may be more/less depending on the type of display. For example: VEHICLE SPEED xxx.x mph may display VEHICLE SPEED 45 mph.










Instrument Panel Cluster (IPC) Dealer Test Mode - Optional IPC (Instrument Panel Cluster)

To enter the IPC (Instrument Panel Cluster) dealer test mode, press and hold the message center down arrow button. Turn the ignition switch to the RUN position and continue to hold the down arrow button until the display indicates ENGINEERING TEST MODE, usually within 3 to 5 seconds. Press the down arrow button once to advance through each stage of the self-test.

To exit the IPC (Instrument Panel Cluster) dealer test mode, press and hold the down arrow button for more than 3 seconds or simply turn the ignition switch to the OFF position.

Instrument Panel Cluster (IPC) Dealer Test Mode - Optional IPC (Instrument Panel Cluster)

NOTE: The displays listed in the table below use xxx's to represent a numeric or alpha-numeric value or a text display. The value may display the same amount of characters represented by the xxx's or there may be more/less depending on the type of display. For example: VEHICLE SPEED xxx.x mph may display VEHICLE SPEED 45 mph.