Pinpoint Test L: The Smart Unlock Does Not Operate Correctly

Handles, Locks, Latches and Entry Systems

Pinpoint Test L: The Smart Unlock Does Not Operate Correctly

Normal Operation

The Generic Electronic Module (GEM) automatically unlocks all the doors after the doors are locked with a door lock lever or a key in the door lock cylinder and one of the front or cargo doors is ajar.

This pinpoint test is intended to diagnose the following:

- Door ajar switch input

- GEM (Generic Electronic Module)

PINPOINT TEST L : THE SMART UNLOCK DOES NOT OPERATE CORRECTLY

L1 CHECK THE DOOR LOCK OPERATION

- Check the operation of the door locks from the driver door lock lever.

Do all the doors lock and unlock?

Yes
GO to L2.

No
GO to Symptom Chart - Electrical. Symptom Related Diagnostic Procedures

L2 CHECK THE COURTESY LAMP OPERATION

- Open and close both front and rear cargo doors while checking the courtesy lamp operation.

Do the courtesy lamps operate correctly?

Yes
GO to L3.

No
REFER to Lighting and Horns.

L3 CHECK FOR CORRECT GEM (Generic Electronic Module) OPERATION

- Disconnect all the GEM (Generic Electronic Module) connectors.

- Check for:
- corrosion

- damaged pins

- pushed-out pins


- Connect all the GEM (Generic Electronic Module) connectors and make sure they seat correctly.

- Operate the system and verify the concern is still present.

Is the concern still present?

Yes
INSTALL a new GEM (Generic Electronic Module). TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.