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Entertainment System - DVD Screen Off After Ign. Cycle

INFORMATION

Bulletin No.: 06-08-44-035C

Date: August 04, 2009

Subject: Rear DVD Screen Off After Ignition Key is Cycled (Nav and Non-Nav Radios) Operating Instructions

Models:
2007-2009 Buick Enclave
2007-2009 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2009 Chevrolet Avalanche, Silverado (Crew Cab Only), Suburban, Tahoe
2009 Chevrolet Traverse
2007-2009 GMC Acadia, Sierra (Crew Cab Only), Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
2007-2009 HUMMER H2, H2 SUT
2007-2009 Saturn OUTLOOK

Supercede:
This bulletin is being revised to add NAV radios and additional information. Please discard Corporate Bulletin Number 06-08-44-035B (Section 08 - Body & Accessories).

Some customers may comment that the rear DVD screen will not turn back ON after an ignition key cycle. This is a normal operating characteristic and no repairs should be made to the DVD screen.

Notice
Some early build vehicles may operate in a different manner and may turn back on after an ignition key cycle. This operation may change when the vehicle's radio has been replaced or the software has been updated due to a service concern. Also, some customer's may compare their vehicle to an early built vehicle that is not operating to design intent. This bulletin is to advise that this is the design intent of the vehicle and no repair attempts should be performed to change this operation.

Advise the customer to either:
1. Press the power (ON/OFF) button on the remote control to turn ON the DVD screen.
2. Eject and re-insert the disc into the radio. This method will restart the media from the beginning.
3. For NAV unit radios - press play on the CD/DVD tab.





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