CD Player - Sound Cuts Out at High Volume

00-057

July 5, 2000

Applies To:
1999 - 00 Models with CD Player - See VEHICLES AFFECTED

Sound Cuts Out While Playing a CD

SYMPTOM

The sound cuts out from all speakers while playing a CD at high volume. The system display still works, but the sound will not return until the system is turned off and back on again.

PROBABLE CAUSE

A problem with a power protection circuit in the unit.

VEHICLES AFFECTED

All 1999-2000 models with a factory-installed AM/FM/CD player.

1999-00 Prelude

1999-00 Civic 2-door EX and Si

1999-00 Civic 4-door EX and DX-Value Package

1999-00 Odyssey EX

1999-00 CR-V Ex

2000 S2000

CORRECTIVE ACTION

Replace the audio unit with a remanufactured unit.





PARTS INFORMATION





WARRANTY INFORMATION

In warranty:
The normal warranty applies.

Out of warranty:
My repair performed after warranty expiration may be eligible for goodwill consideration by the District Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

DIAGNOSIS

This failure is dependent on the CD's recording level, so it happens only with certain CDs or certain tracks on a CD. If possible, have the customer provide you with the CD that causes the problem. If this is not possible, make sure the customer's description of the problem matches the SYMPTOM.

REPAIR PROCEDURE

Refer to section 22 of the appropriate service manual for the audio unit removal procedure.

Refer to service bulletin 98-019, Audio Unit In-Warranty Exchange/Out-of-Warranty Repair, for ordering and return procedures.





Disclaimer