Disc Does Not Play

Disc does not play

NOTE:
- CD-RWs and DVD-ROMs will not work in the DVD player unit.
- Damaged or contaminated discs may not always play properly.

1. Try loading a DVD.

Does the DVD play (display and sound)?

YES - Intermittent failure, the DVD player unit is OK at this time.

NO - Go to step 2.

2. Insert a known-good DVD.

Does the DVD play (display and sound)?

YES - The original DVD is faulty or is an unreadable format

NO - Go to step 3.

3. Check the "CONNECT" of the rear entertainment system self-diagnostic.

Is the DVD player unit connect condition OK?

YES - Go to step 4.

NO - Repair the poor connection in the DVD player unit connectors.

4. Check the "UNIT CHECK" of the rear entertainment system self-diagnostic.

Is the DVD player unit error status indicator OK?

YES - Go to step 5.

NO -
- If "MECHA" or "FOCUS" or "ROM" is indicated: Replace the DVD player unit.
- If "REGION" or "DISC" is indicated: Change the unrecognized format disc.
- If "PARENTAL" is indicated: Check the parental level or password.

5. Substitute a known-good DVD player unit, then test the DVD player unit.

Is the sound normal?

YES - Replace the DVD player unit.

NO - Check for loose wires or poor connections at DVD player unit connectors, and recheck.