Wireless Headphone Sound Is Weak, Distorted, Volume Does Not Change, or There Is No Sound
Wireless headphone sound is weak, distorted, volume does not change, or there is no soundNOTE: Check battery condition first.
1. Substitute a known-good wireless headphone and recheck.
Does the symptom go away?
YES - Original wireless headphone is faulty.
NO - Go to step 2.
2. Check the lens on the rear edge of the rear screen for dirt or damage.
Does the rear screen appear to be in good condition?
YES - Go to step 3.
NO - Substitute a known-good rear controller and screen and recheck.
3. Substitute a known-good audio unit and recheck.
Did the symptom go away?
YES - Original audio unit faulty.
NO - Go to step 4.
4. Disconnect the audio unit connector B (30P), and the rear controller and screen 26P connector.
5. Check for continuity between the audio unit connector B and rear controller and screen connector according to the table.
Is there continuity?
YES - Rear controller and screen faulty.
NO - Repair an open in the wire between the audio unit and rear controller and screen.