Body - Power Sliding Door Squeaks/Creaks/Pops/Rattles
06-003September 22, 2006
Applies To:
2005-06 Odyssey EX and Touring Models - ALL
Power Sliding Door Squeaks, Creaks, Rattles, Clunks, or Pops
(Supersedes 06-003, dated July 7, 2006)
Updated information is shown with black bars and asterisks.
SYMPTOM
One or both power sliding doors squeaks, creaks, rattles, clunks, or pops when you drive over bumps or rough roads.
PROBABLE CAUSE
Misalignment of the power sliding door causes the door to contact the doorjamb.
CORRECTIVE ACTION
Realign the power sliding door.
REQUIRED MATERIALS
Silicone Grease: P/N 08798-9013, H/C 4642294
PARTS INFORMATION
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 72518-SHJ-A10,
H/C 8266363
Defect Code: 07406
Symptom Code: 04205
Skill Level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
DIAGNOSIS
1. Remove the second row seats, and stow the third row seats to verify the noise is coming from the sliding doors and not the seats. If necessary, wedge the tailgate sides to prevent motion that could cause a tailgate striker rattle.
2. Test-drive the vehicle with an assistant. Use a ChassisEAR(R) if necessary to confirm the noise is coming from the sliding door, which door the noise is coming from, and the location of the noise on the door.
3. Check the alignment of the affected sliding door by measuring the door-to-body gaps and comparing the measurements to the diagram shown.
^ If the gap measurements are within specifications, go to TROUBLESHOOTING TIPS.
^ If the gap measurements are not within specifications, go to REPAIR PROCEDURE.
REPAIR PROCEDURE
1. Open the affected sliding door completely. Disable the power sliding door by turning off the main switch on the dashboard.
2. Remove the bolts, then remove both female guides from the body.
3. Close the sliding door completely, then inspect the gaps at the front and rear of the door, using the center body line as a reference.
^ If the gap at the rear of the door is within specifications, go to step 9.
^ If the gap at the rear of the door is not within specifications, go to step 4.
4. Open the door. Turn the door cushion clockwise until it stops.
5. Mark the position of the center roller with a permanent marker. This will help you to gauge the amount of adjustment needed for the roller.
6. Use a floor jack with a shop towel or a block of wood to support the door, then loosen the center roller flange nuts just enough to adjust the door.
7. While keeping the center roller level, move the door forward or backward, and up or down to equalize the gaps between the door and the body. Then torque the center roller bolts to 22 Nm (16 lb-ft).
NOTE:
Do not make the front gap smaller than 5.5 mm or the rear gap larger than 6 mm.
8. Inspect the alignment with the rear panel at the rear of the door. The door should overhang the panel about 0.5 mm. Adjust the door cushion, if necessary.
9. Close the sliding door, then check to see if the top and bottom edges of the door are aligned with the front door.
^ If the top and bottom edges of the door are aligned, go to step 11.
^ If the top and bottom edges of the door are not aligned, go to step 10.
10. Open the door. Use a floor jack with a shop towel or a block of wood to support the door. Remove the plug covering the lower bolt. Then slightly loosen the upper and lower roller bolts. Move the door up or down to align the body lines. Re-torque only the lower roller bolts to 18 Nm (13 lb-ft).
11. Close the sliding door, then check to see if the upper portion of the leading edge of the door is flush with the front door.
^ If the upper portion of the leading edge is flush, go to step 13.
^ If the upper portion of the leading edge is not flush, go to step 12.
12. With the upper roller bolts loose, add or remove shims under the upper roller to make the sliding door flush with the body and the front door.
NOTE:
Do not shim the door more than 3 mm.
13. Re-torque the upper roller bolts to 18 Nm (13 lb-ft).
14. Close the sliding door, then check to see if the lower portion of the leading edge of the door is flush with the front door.
^ If the lower portion of the leading edge of the sliding door is flush, go to step 16.
^ If the lower portion of the leading edge is not flush, go to step 15.
15. Slightly loosen the lower roller subbase bolts. Move the door in or out to make the sliding door flush with the body and the front door, then re-torque the bolts to 18 Nm (13 lb-ft).
16. Open and close the sliding door to make sure it functions properly and to make sure the strikers are centered in the latches. Adjust the strikers if needed.
NOTE:
Make sure each striker is level after you adjust it.
17. With the sliding door closed, check the tightness of sliding door by vigorously pulling in and out on the leading edge about 1/3 of the way up from the bottom. Make sure there is minimal in-and-out movement. If the door does not fit tightly, adjust the front striker as needed.
18. Set the female stops, and lightly tighten the bolts. Adjust the alignment of the stops by closing the door, then opening the door and torquing the bolts to 10 Nm (7 lb-ft).
NOTE:
Do not use the female stops to make the door adjustments; they are used only to maintain the adjustment.
19. Enable the power sliding door by turning on the main switch located on the dashboard.
20. Test-drive the vehicle with an assistant to make sure the noise is gone.
^ If the noise is gone, return the vehicle to your customer.
^ If the noise is not gone, go to TROUBLESHOOTING TIPS.
TROUBLESHOOTING TIPS
If the power sliding door still squeaks, creaks, rattles, clunks, or pops when you drive over bumps or rough roads, try the following:
Noise from Front Striker
To isolate front striker noise, do this:
1. Mark the front striker's position, then remove the striker.
2. Close the power sliding door, and test-drive the vehicle with an assistant.
^ If the noise is gone, reinstall the striker, making sure it is carefully centered so it doesn't touch the latch.
^ If the noise is not gone, reinstall the striker and look for other possible causes.
Noise from Top Roller
To confirm a top roller noise, remove one top roller shim, and test-drive the vehicle.
^ If the noise is gone, leave out that shim, and return the vehicle to your customer.
^ If the noise is not gone, remove another shim and test-drive the vehicle again. Keep doing this until the noise is gone. If the noise does not go away, reinstall the shims and look for other possible causes.
Noise from Inside the Door
Remove the inner handle.
^ If the noise does not stop, remove the door panel and hit the inner door skin with the palm of your hand until the loose part is found.
^ Check for a rattle coming from the sunshade (EX models) when it is in the lowered position. If the rattle is from the sunshade, apply some foam at the contact point.
Noise from Front, Upper half of Door
Apply a shop towel over the upper stop surface (in between the stop and body contact surface). If the noise stops, try the following:
^ Apply a thin coat of Shin-Etzu grease to the upper stop surface.
^ Replace the sliding door stop (P/N 72518-SHJ-A10)
^ Remove the old paint protection cushion. Clean the surface and apply up to three new protection cushions (P/N 91609-SE0-A00), until the noise is eliminated.
Noise from Front or Rear, Near Top of Door
* During the test-drive, have the assistant push outward on the upper front or rear corner of the sash to determine if the rattle is caused by "in-out" movement of the sash. If the rattle is from the sash, install tubes (P/N 76834-SNE-A01) into the door seal using procedure A or procedure B.*
* PROCEDURE A
1. Find a welding rod or hanger about 15" long that fits inside of the tubes.
2. Lubricate the outside of the tubes with a little silicone spray.
3. Locate, then lightly lubricate the vent hole in the door seal.
4. Carefully insert the entire tube as shown (the seal may tear slightly), then remove the rod. Repeat this procedure for the other upper corner.*
* PROCEDURE B
1. Carefully pull the seal away from the pinch weld at the corner, then lubricate the inside of the seal.
2. Lubricate the outside of the tube with a little silicone spray.
3. Insert the entire tube as shown.
4. Reinstall the seal onto the pinch weld. Repeat this procedure for the other upper corner.*
Disclaimer